Hello,
A warning note to the community, we promoted the LuckyBet brand (BetConstruct platform) the year before, but recently a couple of our players (poker players) were blocked and their profits were confiscated.
The complete case can be read on our website, but in short:
- The players were from Russia and other European countries, and they reached the network to use a VPN (this is from their T&C):
T and C :
2.4. Within the fair play, the using of software and devices generating IP addresses (VPN, Proxy etc.) must be agreed with the company by e-mail: [email protected]
- LuckyBet argument is that the players were using the same IP address. The accusation is not related to collusion, chip dumping or any other illegal behavior.
- The players don't know each other, they even play different disciplines and stakes.
- The confiscated money is over $4kUSD
- The site is even refusing to pay the affiliate commission; as far as we know, other affiliates have not been paid to.
- Our conclusion is that the room found an excuse to block winning players.
- We waited 2 months before making this case public.
- According to their T&C, they have the right to ask for more information to the players if a problem with IP arises, but only to confirm players identity and ask for more information, not block the account and confiscate money:
In short, we don’t recommend any webmasters work with this rogue operatorLuckybet.com strictly prohibits two or more Users to place bets from one IP-address (from the same computer or the same local area network) in order to avoid suspicion of collusion (cheating). In such cases it is necessary to reconcile the possibility of the game with Luckybet by explaining the circumstances. Luckybet has the right to block the account of such a User and ask them to send any documents verifying their registered identity.
https://en.worldpokerdeals.com/blog/...y-confiscation