malfunction in stats panel

**lunaraurora** · 17 April 2011, 3:10 pm

Hi, i need an answer concerning my stats, i can't see any stats from last month, i don't know anything about player's activity, an error is diplayed when i push the stats button from the gowild affiliate site. You asked a screenshot of the error and i sent you the screenshot, but you didn't fixed the bug.
Please let me know

Thank you.

**Yoni-Gowild Gaming** · 17 April 2011, 4:24 pm

Hi,

I have replied to your email.

Please check.

Thanks.

**lunaraurora** · 17 April 2011, 5:03 pm

Got it.
Thanks

**lunaraurora** · 11 May 2011, 2:53 pm

Nothing to do ..seems you won't fix my stats, sorry but what kind of technicians work at GoWild ?? you need months to fix stats to an affiliate or you don't care about it? Don't you understand that i can't promote brands whithout to see any stats about player's activity? how can you ignore this...

please fix my stats, i ask you again

Thanks

**Yoni-Gowild Gaming** · 11 May 2011, 4:12 pm

We sent you an email asking you if a fix that was done was able to see the stats.
We can see it and screen shot was sent to you so we not sure where the probelm is.
Again - we sent you an email asking you what browser you use and if your settings are correct.
We don't have any issues with others.
Please email us back with an answer - we are waiting.

Thanks,
Yoni

**lunaraurora** · 11 May 2011, 4:27 pm

I already replied: stats are not visible from: firefox, IE, chrome , the problem is still the same: when i try to display stats nothing happen and a message says "Failed to process the report" like the screenshot i sent you ..nothing is changed.

**Yoni-Gowild Gaming** · 11 May 2011, 4:31 pm

Ok.
I've sent it to the Tech guys again.
Please email me with your regional settings as well.

Thanks

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