GIG making commission dissapear

**Casino-Matt** · 7 November 2017, 12:34 am

October 4th I was due a few hundred in commission for September.

October 5th commission was wiped out by a player who landed late September apparently.

Yesterday (6th) I was due €2700 for October.

Today (7th) I am due €800 for October. With absolutely no trace of why the income dissapeared.

I have been keeping track of my gig stats a few times per day this month as I had a bad feeling about them and lo and behold they have indeed tried to steal my commission.

Anyone else experiencing this from such a supposed trusted group?

**GiG Affiliates** · 7 November 2017, 9:58 am

Hi slots-guide!

First of all, thank you for bringing this issue to our attention, both by email and here.

As we have mentioned to you over email, we have found an issue based on the information that you provided us with, and based on reports that we ran yesterday.
We do see a discrepancy between yesterday's and today's numbers, so naturally we have started a deep investigation.

We believe in being an honest and transparent company, so when this issue was brought to our attention, we started checking everything immediately.

As I write, we have tech personell looking into what might have happened over night, and I hope that this will be solved within a day or two.
Unfortunately, due to this technical issue involving affiliate earnings, payouts might be delayed a little for October earnings, for anyone wondering.

Best regards,
GiG Affiliates

**Triple7** · 7 November 2017, 10:32 am

I won't say GIG is making commission disappear. They're using Income Access, could be a technical issue of the software. It's good that they're having a look at it. Hope they will do that for every affiliate, but if there's a technical issue more people will experience this.

**Casino-Matt** · 7 November 2017, 10:49 am

Thanks Jacob and Illkka.

**Scampi** · 7 November 2017, 11:27 am

We believe in being an honest and transparent company

What are your fees? Can we have a full breakdown please?

**Triple7** · 4 December 2017, 4:41 pm

Originally Posted by Scampi

What are your fees? Can we have a full breakdown please?

Would like to have that breakdown too.

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