Dear All,
I would like to share with you guys my very negative experiences from working with Betmaster Partners (that holds the following brands under their auspices: Betmaster.io, Casinoin.io, Bongo.gg).
I have been working with them for over 2 years now. Everything was OK until I asked to pay my accumulated commission. And this is where the problems begin ...
First excuse - you are below the payout threshold (500 EUR). Everything would be ok, if not for the fact that they changed it as soon as I asked for payment and started blaming their system error.
I thought OK, we will wait and order the payment if it is over 500 EUR. And in a few months it happened, the commission is over 500 EUR and it's time to ask about the amounts due.
I asked for a payment in BTC and I got the answer that they prefer EUR because BTC payments are very slow with them.
Crypto payments are slow for us now
And so it happened, we issued an invoice in EUR, as requested - sent by e-mail, via Skype, together with the confirmation of receipt. The invoice should have been paid in 30 days from the date of issue, so as standard.
Btw, their T&C regarding payments:
After a month, there are no payments and we start contacting their representatives - Phil K. (Interview) and Djordje S. No reply ... we sent some reminder emails, still nothing. After another try, there are casual excuses like:Your payment will be made the following calendar month, with the money going to your chosen payment method.
Well, kindly note that I don't deal with the payments and this is not up to me
Finance said it will be settled by next wednesdayPayment doesnt depend on me(...) it will be sent before end of week. Will get PoP when I get it(...) waiting for finance atm to forward me pop(...) will check with finance about it(...) it seems it was signed off on but hasn't left our bank yet.waiting for pop from financeAnd it has been going on for several months now ...(...) it seems there are problems sending SEPA at the moment
The icing on the cake is how the Betmaster promote themselves:
We have several sportsbook & casino brands across the globe. Our product is high quality and our conversions to ftd are excellent. So we will be able to convert any traffic you send us quickly and efficiently. We use powerful affiliate software with real-time reporting and everything an affiliate needs to successfully bring us traffic. We have experienced managers who will guide you through the integration process. Once we have successfully worked the first month, we will configure auto-payments and our future cooperation will be seamless and hassle-free.Your traffic is valuable
Why should you send it to us?
Detailed stats
Our stats update hourly and we also send you monthly reports
Fast payments
We pay all commission by 11th of each month, no exceptions
Quick start
Get in touch with us for a hassle-free start to test conversions
High commissions
We can offer the best Revenue share, CPA or hybrid deals
3 great brands
Excellent retention, 40-60% reg to dep conversions and support in 7 languages
24/7 guidance
We will help you monetize your traffic using data-driven methodologies
And here is another part of the story involving Betmaster and other frustrated partners who have to fight for their money.
https://www.wmcash24.com/forum/warning-b...ed-256770.html