The 7Red casino does not pay.

**Antonio20** · 4 July 2016, 11:52 pm

Hello everyone, I too am having problems with the 7Red casino. The day June 27, 2016 I requested a withdrawal, the levy was approved on 28 June, well even after 8 days the levy is not paid, because according to them there are some maintenance going on. They do not tell me when I come paid because they do not know when it ends the maintenance. This story is truly incredible.

**anna777affiliates** · 5 July 2016, 2:21 am

Hello Antonio, can you tell me which country are you from? Is it a SEPA country? Because if it's not, there was indeed payment solution maintenance happening and it wasn't clearly stated by the provider when it was going to be fixed so you were informed correctly. The delay was due to technical reasons only which I hope you understand sometimes occur in every casino.

We are sorry for the delay. We will make sure you money will be paid as soon as possible.

Anna

**Antonio20** · 5 July 2016, 2:32 am

My username is Antonio96, I'm in a SEPA country (Italy), I understand that sometimes there are maintenance and poor service, but 10 days are many. I feel teased.

The support does not even know when it ends the maintenance. it's already finished?

**Antonio20** · 5 July 2016, 4:12 am

Now, I had a conversation with technical support. Here I'm talking:

Juha: Hi and welcome to our casino. How may I help you?
Antonio Virgara: hi
Juha: Hello, what can I do for you?
Antonio Virgara: I Talked to Kenneth, who Told me to count you today to know Whether the levy Has Been Paid.
Antonio Virgara: I Talked to Kenneth, who Told me to count you today to know Whether the withdrawal Has Been Paid.
Juha: Do you mind waiting one moment while I have to look at your account?
Antonio Virgara: ok
Juha: It Should be coming to you within at few days.
Juha: It Has Been send out at 6/28/2016 10:49:32 AM
Antonio Virgara: no, Kenneth Told Me That the levy is "awaiting payment"
Antonio Virgara: that there was a technical problem and the payment delay
Antonio Virgara: in over 28 by now, it has Already Been 5 days and I do not see it in my bank account.
Juha: Yes, there was a technical issue but It Should sono stati send out now.
Antonio Virgara: when it was sent? Yesterday or today?
Juha: Sorry, I just contacted our supporting team and it would Seem That the issue is still ongoing.
Juha: Hopefully it will be solved soon and the payment will be send out.
Antonio Virgara: it's incredible. I want to know When They will be paid.
Antonio Virgara: I know I was only taken around. I'm not going paid.
Juha: Of course it will be paid as soon as the issue has been resolved.

They're only taking around. 10 days and still have not solved the problem

**anna777affiliates** · 8 July 2016, 4:46 am

Hi Antonio,
we were doing our best to be done with the maintenance asap and we managed - your payment has already been processed so I believe you shall receive it today or after the weekend the latest.
Again, we are sorry for the delay, stay assured it was an unusual situation for us as well.

Anna

**loul07** · 26 July 2016, 7:43 am

hello
You are not alone Antonio, many players wait their cashout since beginning of July. The delay for the migration is very long .. Do you have news Anna about this problem ???

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